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GYAN NEXA

Cancellation Policy

Legal & Compliance

Cancellation Policy

This policy explains how customers may stop future billing or request service cancellation for subscription-based services offered on GYAN RANK.

Effective Date: 26 March 2026

1. Cancellation Of Future Billing

A customer may request cancellation of future subscription renewals by contacting the official support team through the details published on the Contact Us page.

2. Effective Date Of Cancellation

Cancellation generally applies to future billing cycles. The current paid period may continue until the end of the active service term unless otherwise specifically confirmed by the platform in writing.

3. No Automatic Refund

Cancellation does not automatically trigger a refund. Refunds, if any, are governed strictly by the Refund Policy and only after internal review where applicable.

4. How To Request Cancellation

  • Share institution name or account identity.
  • Provide registered email address or phone number.
  • Provide payment or subscription reference where available.
  • Request cancellation before the next billing cycle where possible.

5. Suspension Or Platform Closure

We reserve the right to suspend or terminate accounts for fraud, misuse, unauthorised activity, non-payment, security risk, or legal non-compliance. Such action may occur without creating a refund obligation.

6. Contact For Cancellation Requests